Introduction

It’s Simple Finance (“we,” “our,” or “us”) is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (“Privacy Act”), including the Australian Privacy Principles (“APPs”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our financial services.

 

Information We Collect

We may collect the following types of information:

• Personal Information: Name, date of birth, address, email address, phone number, employment details, financial information, bank statements, credit history, identification documents, and other data required by law.
• Sensitive Information: Health information or criminal records if specifically relevant and permitted by law.
• Non-Personal Information: Website usage data, IP addresses, browser type, access times, and referring website addresses.

 

How We Collect Information

We collect information in the following ways:

• Directly from you when you complete applications, forms, or communicate with us.
• Automatically via cookies, web analytics, and other tracking technologies when you visit our website.
• From third-party sources, including credit reporting agencies, financial institutions, aggregators, brokers, or other approved entities as permitted by law.

 

Use of Your Information

We use your information to:

• Assess and process your applications for finance.
• Verify your identity and creditworthiness.
• Comply with regulatory obligations, including requirements by the Australian Securities and Investments Commission (ASIC), Australian Prudential Regulation Authority (APRA), and the Australian Competition and Consumer Commission (ACCC).
• Manage and administer your financial products and services.
• Provide ongoing customer support and communicate updates about our services.
• Improve our service offerings and user experience.

 

Sharing Your Information

We may disclose your information to:

• Credit reporting agencies, financial institutions, and related parties involved in processing financial applications.
• Regulatory bodies such as Equifax, ASIC, APRA, and ACCC to comply with applicable laws and regulations.
• Third-party service providers, affiliates, and contractors who assist in providing and improving our services.
• Legal authorities, government agencies, or law enforcement as required by law.
• Any other parties you explicitly authorize us to disclose information to.

 

Security of Your Information

We implement robust security measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. These measures comply with industry standards and relevant legal requirements, including the Privacy Act.

 

International Disclosure

In some instances, your information may be disclosed to overseas recipients. We will take reasonable steps to ensure overseas recipients comply with Australian privacy standards.

 

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalize content. You may adjust your browser settings to disable cookies, although this may affect your use of certain website features.

 

Access, Correction, and Complaints

Under the Privacy Act, you have the right to access, correct, or request removal of your personal information. For access or correction requests, or to lodge a complaint about a privacy breach, please contact us using the details below. We commit to responding promptly and resolving complaints efficiently. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. Updates will be posted on our website with the revised effective date.

 

Contact Us

For questions, corrections, requests, or complaints regarding your privacy, please contact:

 

It’s Simple Finance
Level 35, Tower One Barangaroo International Towers Sydney, 100 Barangaroo Ave, Barangaroo NSW 2000

Email: info@itssimple.com.au
Phone: 02 8046 3909

 

Acknowledgement By using our website and services, you acknowledge that you have read, understood, and agree to comply with this Privacy Policy.